Account and Data Deletion
Last updated: March 2026
Users can request deletion of account-linked data by contacting support.
How to request deletion
- Email support@modisa-siza.co.za using the same email/phone linked to your app account.
- Include learner code and school name for verification.
- Use subject line: Data Deletion Request.
Processing time
Requests are reviewed and processed within 30 days, subject to legal/school record retention requirements.
What is deleted
Profile-linked app data and communication records where permitted by policy and law.
What may be retained
Records required for compliance, fraud prevention, or school governance obligations.
Questions: support@modisa-siza.co.za