WhatsApp support
Best for account access, learner linking and urgent day-to-day questions. Available Monday to Friday, 08:00–17:00.
Message 073 425 0856 →
Support centre
Real help for real school operations.
Whether you are a parent linking a learner, a teacher setting up a class or a school planning a rollout, start with the support channel that fits your need.
Choose a channel
Quick operational help
Formal follow-up
School leadership
Speak to a person. Get a clear next step.
Email support
Best for detailed technical issues, privacy requests or questions that require documents and a written response.
Send a detailed request →Onboarding and demos
Best for principals, SGBs and management teams planning school setup, staff onboarding and parent adoption.
Request a school demo →
Help us help you faster
Send the right details with your first message.
You do not need to explain everything perfectly. A few useful details help the support team identify the correct school, account and app.
01Your full name and school name.
02Whether you use SIZA Parents or MODISA Teacher.
03A short description and screenshot if available.
Never send your password, one-time PIN or payment card details to support.
MOSI helps guide users through setup, while the support team handles the issue behind the scenes.
Common starting points
PARENT
TEACHER
SCHOOL
PRIVACY
Where should I begin?
I cannot link my learner
Send the learner code, school name and the mobile number registered in SIZA. Do not send your password or one-time PIN.
My classes or subjects are missing
Send your teacher code, school name and the grade or subject that should be assigned to you.
We want to introduce MODISA–SIZA
Tell us your school name, district, approximate learner count and who will lead the rollout.
I need help with my data
Email support from the address or number linked to your account so the request can be verified securely.
Send an enquiry
Start a school conversation or request support.
New schools can request a full information pack, presentation or onboarding plan. Existing parents and teachers can also use the same form for support. Every enquiry is delivered to support@modisa-siza.co.za.
01
Understand both apps. Receive a clear overview of SIZA Parents and MODISA Teacher.
02
Review the school model. Get pricing, the school benefit and participation information.
03
Plan implementation. Understand setup requirements, teacher preparation and parent onboarding.
04
Choose the next step. Request an information pack, presentation, demo or onboarding meeting.
For your safety, never include a password, one-time PIN or payment card details.
Tell us what you need. We’ll help you move forward.
Support is available Monday to Friday, 08:00–17:00. Detailed requests are normally answered within one to two business days.